Frequently Asked Questions


1. What services do you offer at Nito Auto Repair LLC?

At Nito Auto Repair LLC, we offer a wide range of repair and maintenance services for vehicles, including:

  • Engine repairs

  • Oil and filter changes

  • Brake repairs

  • Diagnostic and electrical system repairs

  • Transmission repairs

  • Wheel alignment and balancing

  • Parts and component replacement

  • Inspection and preventive maintenance.

2. How can I schedule an appointment to repair my vehicle?

You can schedule an appointment in several ways:

  • Call us at 201-293-2018.

  • Send us a message through our social media.

  • Use the contact form on our website.

  • Or simply visit us at the shop to speak with one of our technicians.

3. Do you offer financing for repair services?

Yes, we offer financing options through American First Financial so you can pay for your repairs in installments. The financing amounts are between $300 and $5000. The terms of the financing, such as interest rates, terms, and conditions, are set by the bank. For more information, you can inquire with us at the shop or directly with the bank.

4. What happens if my vehicle needs urgent repairs?

If your vehicle requires urgent repairs, we recommend calling us as soon as possible to book an appointment. Depending on the severity of the repair, we will do our best to attend to your vehicle the same day.

5. How long will it take to repair my vehicle?

The time it takes to repair your vehicle depends on the type of service or repair being performed. Routine services like oil changes or alignments may take 30 minutes to an hour, while more complex repairs, such as engine repairs, may take several days. We will provide you with an estimated time when you book your appointment.

6. What payment methods do you accept?

We accept various payment methods for your convenience:

  • Cash

  • Credit and debit cards (Visa, MasterCard, American Express)

  • Zelle

  • Financing through American First Financial (if applicable)

7. How do I know if my vehicle needs a repair or just maintenance?

If your vehicle is making strange noises, vibrating, has dashboard lights on, or is having trouble starting, it may need a repair. If your car is running fine but requires an oil change, brake inspection, or preventive maintenance, that’s considered maintenance. If you're unsure, our technicians can perform a diagnostic to assess the condition of your vehicle.

8. What should I do if I have an issue with my vehicle outside of business hours?

If you have an urgent issue outside of our business hours, we recommend contacting a towing service to bring your vehicle to our shop. The next morning, one of our technicians will attend to your vehicle as soon as possible. If you have any questions, feel free to leave us a message on our social media or email, and we will get back to you as quickly as possible.

9. Can I bring my own parts for you to install?

Yes, you can bring your own parts, but we recommend using original or high-quality parts. If you choose to bring parts, please note that we are not responsible for their quality or warranty. In some cases, we can offer you a better option through our suppliers.

10. Do you offer a warranty on your services and repairs?

Yes, we offer warranties on many of our repairs and services. The duration and terms of the warranty depend on the type of repair performed and the parts used. Please consult with us when the repair is done to get details on the warranties available.

11. How will I know when my vehicle is ready for pickup?

We will notify you when your vehicle is ready for pickup. You can be notified by phone, text message, or email, depending on your preference. If you have any questions during the repair process, feel free to call us for an update.

12. Can I make an upfront payment?

Yes, you can make an upfront payment if you prefer. This is useful for larger services or expensive repairs. Please speak with our team to arrange the upfront payment and ensure everything is set for the repair.

13. How can I keep my vehicle in good condition between repairs?

To keep your vehicle in optimal condition, we recommend regular maintenance such as:

  • Oil changes every 5,000 to 7,500 miles (depending on your vehicle's manual).

  • Regular brake and tire system checks.

  • Inspecting the suspension and steering system.

  • Replacing air and fuel filters when necessary.

  • Performing alignment and balancing whenever you change tires.

If you have any questions about maintaining your vehicle, our technicians will be happy to provide personalized recommendations.